Will our current MT panel afford community members an open mind and an open channel to discuss potential issues about rules (wording, composition, execution), publicly or in PM, and can this community be assured that our voice is on par with the MT's voice? In other words, can we hope to avoid the nonsense attitude of, "We don't air our dirty laundry in public" rubbish?! That kind of attitude is what allows a community's simmering frustrations to explode.
KMC, this is tiresome. The current MT will do what it will, but no group designated to do a job, even one that is elected, should have its deliberations open to the public. If said group is going to be a fully open book, as you are apparently asking, then why have the group at all? Why not just eliminate the Moderator Chat area and have the full public vote on every case?
If any group is to do the job it is chartered for, that group must have private discussions. This privacy insures more honest internal debates which, in turn, engender better decisions by that group.
Yes, if the group is not producing at least adequate results, if it is ineffectual, or even dysfunctional in doing what it was meant to do, then a change is in order. And with the upcoming system of elections, those changes will be regular and dependable. Just do not expect that group, or any other MT, to hold its court openly with the peanut gallery listening in to the debates and vendors selling popcorn.
As for the draw refusal standard of ten minutes, it is true that a draw refusal can be manufactured, and in some cases like the one you relate, that can be less than ideal. My hat is off for a player who honestly declines to accept a draw if he feels it is undeserved under a fixed rule. That is admirable. However, as the offense of draw refusal was deemed early on to be the single most heinous violation that could be committed, the description of it and punishment for it, were all outlined long ago in the very first rules. Anyone who wants to can take benefit of it.
If the ten minute standard does not suit you, I ask you where would you have the line of draw refusal drawn? How would you draw it differently?