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Cannot sign in the forum with my main account.


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#1 EOGSWORD

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Posted 13 December 2019 - 05:58 PM

Hello, I have recently asked to change the display name of my main account from "DavidGR77" to "Murazor"

 

Once completed the change, I can´t login to the forum with that account. Could anyone have a look to this, please?



#2 GaryLShelton

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Posted 13 December 2019 - 06:49 PM

I can see that AR #656 was fulfilled to change your name to Murazor by admin.  I do see the existence of Murazor on the game side, and that DavidGR77 has been eliminated.  On the forum, however, I see that DavidGR77 still exists while Murazor does not.  

 

Our admin is having problems coordinating the name change requests to both the game and forum sides and seems to be dropping the ball on the forum side.  I will put in a note to him about this as I can still do that today.  You should be able to sign into the forum with DavidGR77 at this point since that account still exists. 

 

I'lll put in the issue to admin right now.  Hopefully, he will get it done.  paulgurhegian requested a change to Metal Storm and the same thing happened to him.  Metal Storm is on the game side but not the forum side.  


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The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/
Draw Refusal Rules, specifically, can be read here: http://forum.strateg...931#entry468931

#3 GaryLShelton

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Posted 13 December 2019 - 07:01 PM

Once you see this all is rectified you should only use one alias to post in the forum with. Preferably Murazor.  The others are typically flagged, meaning that they cannot be used in the forum but can still be used for playing games.


Posted Image
The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/
Draw Refusal Rules, specifically, can be read here: http://forum.strateg...931#entry468931

#4 paulgureghian1

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Posted 13 December 2019 - 07:44 PM

I still can't login to the forum side with paulgureghian either with my password or the one the admin gave me. 



#5 EOGSWORD

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Posted 13 December 2019 - 07:46 PM

Ok, thank you very much. I can´t log in with DavidGR77 except in my computer, I suppose thanks to the information saved in the browser, because I don´t have to type the password.

 

Anyway, I am using this because I need to post as I´m playing WCO. As soon as "Murazor" forum login is ready, I will be posting as usual.



#6 EOGSWORD

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Posted 15 December 2019 - 02:54 PM

Now, I can´t login with the email used in my main account. Neither DavidGR77 or Murazor.



#7 Fairway

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Posted 15 December 2019 - 02:58 PM

We have inquired to admin about this and hopefully will receive a reply once he is online.


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#8 EOGSWORD

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Posted 15 December 2019 - 04:27 PM

We have inquired to admin about this and hopefully will receive a reply once he is online.

 

 Yes, it´s ok and thanks of course.  :)



#9 obiram

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Posted 01 January 2020 - 07:44 PM

https://i.imgur.com/eH3VZHv.jpg

 

404 error  upon logineH3VZHv.jpg



#10 paulgureghian1

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Posted 01 January 2020 - 11:45 PM

I have the same issue and it's been weeks now. still waiting for the admin to help me fix it. 



#11 EOGSWORD

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Posted 02 January 2020 - 01:50 PM

I have the same issue and it's been weeks now. still waiting for the admin to help me fix it. 

 

Same issue and same time for my main account.



#12 EOGSWORD

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Posted 2 weeks ago

Time goes on, and no news from this. Is admin on holyday?



#13 GaryLShelton

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Posted 2 weeks ago

FYI, I can see Murazor as a member of the forum when I search for it. I sent a test message to that account just now and it appears to have gone normally. Are you talking with the MT privately about this as well? They've been busy over the past couple months.
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Posted Image
The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/
Draw Refusal Rules, specifically, can be read here: http://forum.strateg...931#entry468931

#14 EOGSWORD

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Posted A week ago

FYI, I can see Murazor as a member of the forum when I search for it. I sent a test message to that account just now and it appears to have gone normally. Are you talking with the MT privately about this as well? They've been busy over the past couple months.

 A member of the MT Team got in touch with me, and he´s going to try to resolve this



#15 Murazor

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Posted A week ago

Going back!! Thanks to everyone


Edited by Murazor, A week ago.

Every piece can be a bomb, until it moves or you attack it.


#16 Metal Storm

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Posted A week ago

Contact Andy at  customercare@stratego.com






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