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User token. Broken


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#1 Jesus_saves

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Posted 09 March 2019 - 08:29 PM

Hallo Gary / MT

I just lost 17 points against Single being matched with him. I got the message user token broken. I was at 1005 Elo and as I currently play for points I would like to get them credited back. See pictures attached.

Game played on 90309 arround 20:20 German time

https://imgur.com/a/TLWmVaV

Thank you

John

#2 Fairway

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Posted 10 March 2019 - 12:29 AM

My apologies for the rather unconstructive post, but I like your setup :)

 

https://imgur.com/a/zki5S8R

 

Unless I'm mistaken, I believe customercare@stratego.com can take care of this for you (by email). 


WINNER of the first ever Astros Stratego Series! :D

#3 Jesus_saves

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Posted 10 March 2019 - 09:42 AM

Hallo Fairway, thank you for the hint with customer care, I thought all of that has to run through you guys. I will send them an e-mail.

I don‘t know about the link you send, where did you see this setup? As far as I can tell it looks like one of these computer generated setups.

I only play accidently with them from time to time, when my finger to press ready is faster than the one to select my saved setting....

But I can‘t see this setting in the link I did send in this message, thus I don‘t know the meaning of your link?

John

#4 Fairway

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Posted 10 March 2019 - 03:45 PM

Clicking on your original imgur post, I can see your setup. My link was a screenshot of a setup that can be found on "ultrastratego.com" which was a setup from Vincent DeBoer. Your setup is, piece for piece, the exact same as VBD's setup as found on ultrastratego.com.


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