Jump to content


Photo
- - - - -

Password reset issues


  • Please log in to reply
10 replies to this topic

#1 Jesus_saves

Jesus_saves

    Scout

  • Members
  • PipPipPipPip
  • 89 posts
  • Coat of arms
  • Platinum Marshal

Posted 25 August 2018 - 12:47 PM

Garry I played this game under John_the_righteo, but as I couldn‘t log in with this account details to the forum I used the Jesus_saves details.

Can you check why I can‘t log in with my John_the_righteo details. The e-mail addess and PW work with the ipad, the same doesn‘t work for the forum log in. Could it be cause I have a & in my PW?

John

Edited by GaryLShelton, 25 August 2018 - 07:26 PM.
MODERATOR NOTE: GAME REFERRED TO IN DISCONNECTER TOPIC


#2 GaryLShelton

GaryLShelton

    Flagbearer

  • Moderators
  • 5,532 posts
  • Coat of arms
  • Gold Sergeant

Posted 25 August 2018 - 02:14 PM

John,

Although I can see that John_the_righteo is a gameside username, it is not a forum member name so that forum account needs to be set up, as you are aware.

It should work for you to sign out of the forum and then use the login data for John_the_righteo to sign back into the forum. The & in the password might be the cause, I don't know. Have you tried changing your password on the game side?

Failing to set up the other forum account, though, you can always post the case details under Jesus_saves and we will still look at the case, no problem.

i77rs4m.jpg

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604


#3 Jesus_saves

Jesus_saves

    Scout

  • Members
  • PipPipPipPip
  • 89 posts
  • Coat of arms
  • Platinum Marshal

Posted 25 August 2018 - 02:18 PM

Not fully understand your answer. In the login session of the forum it says, that I can log in with my stratego.com user details into the forum. Trying this I fail with the same login and PW I just used enter Stratego.com??? Is there any other step I missed?

John

#4 GaryLShelton

GaryLShelton

    Flagbearer

  • Moderators
  • 5,532 posts
  • Coat of arms
  • Gold Sergeant

Posted 25 August 2018 - 02:20 PM

Not fully understand your answer. In the login session of the forum it says, that I can log in with my stratego.com user details into the forum. Trying this I fail with the same login and PW I just used enter Stratego.com??? Is there any other step I missed?
John


I adjusted my answer. Please read again.

i77rs4m.jpg

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604


#5 Jesus_saves

Jesus_saves

    Scout

  • Members
  • PipPipPipPip
  • 89 posts
  • Coat of arms
  • Platinum Marshal

Posted 25 August 2018 - 02:25 PM

I wanted to change my password, but to be honest the game side functionality is very limited, and as far as I recall to change the PW on the game side is not possible. Is there any other way to set up a forum account? (Not not using facebook or similar nonsense for old guys like me)?

John

#6 Jesus_saves

Jesus_saves

    Scout

  • Members
  • PipPipPipPip
  • 89 posts
  • Coat of arms
  • Platinum Marshal

Posted 25 August 2018 - 02:28 PM

Gary, I tried again and definately I can‘t enter the forum for John_the_righteo, and I have no idea why not....

John

#7 GaryLShelton

GaryLShelton

    Flagbearer

  • Moderators
  • 5,532 posts
  • Coat of arms
  • Gold Sergeant

Posted 25 August 2018 - 02:32 PM

I wanted to change my password, but to be honest the game side functionality is very limited, and as far as I recall to change the PW on the game side is not possible. Is there any other way to set up a forum account? (Not not using facebook or similar nonsense for old guys like me)?
John


You could try the password reset feature in the new app. I do not know if it works. It may, even though the desktop version does not. You can also just start a new and similarly banned gameside account and make a better password to begin with. Another option, if you don't mind, is that you can request your account be deleted and then you can re-establish it with a better password. I'm not sure admins can help with the password issue but I will ask.

i77rs4m.jpg

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604


#8 GaryLShelton

GaryLShelton

    Flagbearer

  • Moderators
  • 5,532 posts
  • Coat of arms
  • Gold Sergeant

Posted 25 August 2018 - 07:24 PM

John, I've inquired about this whole problem with admins today.

i77rs4m.jpg

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604


#9 Jesus_saves

Jesus_saves

    Scout

  • Members
  • PipPipPipPip
  • 89 posts
  • Coat of arms
  • Platinum Marshal

Posted 26 August 2018 - 06:20 PM

maybe an explanation? I use _ in my username / I have an & in my PW. Might this be the route cause?

John

#10 GaryLShelton

GaryLShelton

    Flagbearer

  • Moderators
  • 5,532 posts
  • Coat of arms
  • Gold Sergeant

Posted 27 August 2018 - 01:04 PM

maybe an explanation? I use _ in my username / I have an & in my PW. Might this be the route cause?
John

.

Maybe the & messes up the password but the '_' is in your other username just fine. Have you tried using the password reset on the NEW APP for righteo? If not, please do. It would be good to know if it works or not.

i77rs4m.jpg

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604


#11 Jesus_saves

Jesus_saves

    Scout

  • Members
  • PipPipPipPip
  • 89 posts
  • Coat of arms
  • Platinum Marshal

Posted 27 August 2018 - 01:11 PM

Hi Gary, again, I do not know what you mean with the new app????

I don‘t find any PW-reset function in the computer version, and neither in the Apple Versions which I use both on the IPad and IPhone. In case I miss something you would need to give me additional guidance.

I see nowhere a PW changing functionality....

John




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users