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QUICK ARENA DOWN AGAIN.


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#1 The Prodigal Son

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Posted 09 December 2017 - 06:21 PM

Quick Arena will not pair up players into games again.  I know this has been an ongoing problem for well over a year but I'm just bringing it to your attention.

 

Also, as someone else noted months ago, the site actually has a strange glitch when the Quick Arena feature IS working properly.....

 

When you select the option of Quick Arena, it will go into the mode of searching for an opponent.  The glitch is that if you change your mind and attempt to cancel the search for the quick game, it won't actually execute that command and will continue searching for an opponent to pair you up with.

 

When the Quick Arena option is down (not working), then ironically, it will allow you to cancel your search for an opponent.

 

Really surprised that you all haven't discovered what causes this annoying and rather frequent problem.

 

Thank you.



#2 GaryLShelton

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Posted 09 December 2017 - 10:17 PM

Thank you for the report. We will relay it to admins once more....

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#3 Tilor

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Posted 17 December 2017 - 07:59 PM

Thank you for the report. We will relay it to admins once more....

Gary,

 

Any info you can pass along to us about this? Any progress being made?

Thanks in advance!


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#4 GaryLShelton

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Posted 17 December 2017 - 08:21 PM

Gary,
 
Any info you can pass along to us about this? Any progress being made?
Thanks in advance!



Tilor, I'm sorry about the problem. I did just confirm the computer still does not pair one up with a quick game. I couldn't get one just now.

So, I pressed the question to
admins again just now. That will get addressed hopefully soon. We see them 1-2 times a week. But it could still be awhile so I encourage emails to CC about this problem by everyone experiencing it. It's been a couple of weeks already, I believe, hasn't it?

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#5 The Prodigal Son

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Posted 18 December 2017 - 08:53 PM

Can't remember the specific day it stopped working, but I suspect it's been at least a week now......

 

What I can't understand is, since this has been a random, ongoing problem for years now, why haven't they come up with a permanent solution?



#6 The Prodigal Son

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Posted 19 December 2017 - 09:32 PM

Tuesday......still down.



#7 GaryLShelton

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Posted 20 December 2017 - 07:23 AM

Thanks for the report. I've reported it again tonight and I'll repeat it to admins every two days if you want to keep posting the status here. Thank you. :)
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The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#8 The Prodigal Son

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Posted 20 December 2017 - 09:32 PM

Thank you Gary.



#9 GaryLShelton

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Posted 22 December 2017 - 02:06 AM

Just checked again.  Couldn't get a match.  Reporting again....



The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#10 GaryLShelton

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Posted 23 December 2017 - 12:58 AM

Our admin contact has been looking into the problem. More specifically, passing on the information to the right people. I know everyone is still waiting....

The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#11 The Prodigal Son

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Posted 26 December 2017 - 10:00 PM

Yes, still down today (26th).....thank you for staying on top of this.



#12 CHLAPATSA 4U

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Posted 03 January 2018 - 12:44 PM

I have good news for you folks!

I just got matched in a quick arena and to be exact it was right when I pressed the button.

As a side note that I think is the reason for the problem, when I pressed the qa button there where 2 matches going on at the moment (that's what was stated under the button), but when it states 3 or more matches it doesn't work. I actually waited for it for about 5 minutes and I was only able to get in another match when the number of matches became 2 again. I had to press "cancel search" and then the qa button again to get in a game.

Hope this helps.

P.S. HAPPY NEW YEAR FOLKS! May your best wishes come true! :lol:



#13 Tilor

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Posted 03 January 2018 - 11:19 PM

I have played 3 games in the QA today. No problems! Yay!


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#14 Fks

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Posted 03 January 2018 - 11:50 PM

yes i have been getting matched faster then ranked for quick arena everything running smoothly. 


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