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#1 Moriarty

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Posted 31 December 2015 - 06:36 PM

Hi, Steelers and  I had a ranked game, in which I lost 8 points due to a glitch/kick in the early game.

 

He will confirm it.

 

When he does, can the MT give me my points back?

 

Thanks to you and steelers,

 

Moriarty


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#2 steelers

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Posted 31 December 2015 - 08:06 PM

I can verify this, some bug made the game end early in the game and credited me with 8 points.


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#3 Moriarty

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Posted 31 December 2015 - 08:07 PM

Thank you Steelers!

You are a good sportsman  :)


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#4 Moriarty

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Posted 06 January 2016 - 07:21 AM

*ahem*

the MT probably hasnt read this yet


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#5 tobermoryx

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Posted 07 January 2016 - 01:03 AM

I don't think the people who moderate this forum have any power to change people's points for this . I think they can only request ELO changes for draw refusal cases, but they don't make the adjustments themselves.

 

I recall reading that in this case you email customercare@stratego.com ( not 100% if thats right)

 

Someone was advised to do that anyway , i don't know if they got it amended .

 

As can be seen Sgt Blkdog ,  when he gets awarded the game due to a glitch , reports this on here so his opponents can get their lost points back .I don't know if if it has been acted upon though . I used to do that too but never once did my ELO get adjusted so i didn't bother anymore.

 

I would estimate 5% of all games on this site are decided by someone getting glitched so it is probably seen as too much work to start looking into individual cases . Although in your case it couldn't be clearer as Steelers confirmed so hopefully they can change it. 

 

The other day i had won 13 games in a row which was my best ever sequence , and then in Game 14 , 5 minutes in when nothing had happened , i tried to move a Major and at that moment my opponent was disconnected .The countdown of 2:30 began  ,but after 4 seconds the game disappeared and i was looking at the log in screen   :(  I logged in in seconds and found i was -21 pts , looked at 'Recently Met' and my opponent was 21+ . So he disconnected and was given an instant victory  :huh:

 

I then won my next 2 games so i really won 15 straight but i didn't get the achievement badge for it that i pathetically wanted due to this glitch  :angry:

 

I even have a video of this but i don't care about the points ,already recovered them ,  and it seems a big hassle to get anything done about it .The way ELO works in any case after a short while a player is back to where he should be.,


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#6 Moriarty

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Posted 07 January 2016 - 04:23 AM

Yeah!

 

I lose alot to server bumps too -_-


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#7 Chewtoy

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Posted 08 January 2016 - 07:51 AM

I actually upgraded my internet at my home to 300 Mbps owing to disconnects. So far, so good, although my IT friends claim that is much faster than you really need. 

 

Doing speed tests daily is a good idea.


Terror made me cruel. 


#8 Moriarty

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Posted 08 January 2016 - 07:53 AM

sadly the computer is far from the wifi router

internet is just unstable

better internet means more money.


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#9 Napoleon 1er

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Posted 10 January 2016 - 11:38 AM

Hi, Steelers and  I had a ranked game, in which I lost 8 points due to a glitch/kick in the early game.

 

He will confirm it.

 

When he does, can the MT give me my points back?

 

Thanks to you and steelers,

 

Moriarty

MT does effectively not judge these kind of cases. But if both of you ask customer care for this adjustment I believe they can do it.


If you don't know where you go ... you have a lot of chance to arrive elsewhere ...




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