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QUICK ARENA NOT WORKING. WILL NOT START A GAME


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#1 vegas

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Posted 20 December 2015 - 09:02 PM

Quick Arena not working.  Game not finding an opppnent.



#2 RAINBOWSHOT

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Posted 21 December 2015 - 05:23 PM

same problem



#3 Beemer

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Posted 21 December 2015 - 10:59 PM

i have the same problems ,can some one tell me what to do.



#4 vegas

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Posted 22 December 2015 - 12:28 AM

This happens every few months...



#5 MickM

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Posted 22 December 2015 - 10:53 AM

We're investigating this matter. Thanks for notifying us!


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#6 Beemer

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Posted 22 March 2016 - 12:00 PM

Yeasterday i want to play a Quick game but he's keep searching and find no one.

Today again.

Please help me .

Beemer.


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#7 Moriarty

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Posted 22 March 2016 - 05:32 PM

Me too. That happened as well


I have no idea what that thing under my avatar is. I've always liked stickers

#8 Mr. Smith

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Posted 22 March 2016 - 08:23 PM

Same problem for me. If someone wants to enjoy some QA battles though, I'm in challenge zone during the next hour.



#9 Chaos Royale

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Posted 23 March 2016 - 09:14 PM

Quick Arena not working again, not finding an opponent, happens on mobile app as well as on the computer (internet version)

#10 Beemer

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Posted 23 March 2016 - 10:48 PM

We're investigating this matter. Thanks for notifying us!

Hello Mick,

Can you make an ivestication to this mater of not searching an opponent.

greetings Beemer



#11 iron_maiden

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Posted 23 March 2016 - 11:13 PM

For 3 days now when I click quick game, it just sits there for ever searching for an opponent - its usually instant or you don't have to wait long anyway for a game. But now it seems I maybe am not getting connected properly or something? Can this be looked into? Im still ok for full games...

Thanks

#12 Moriarty

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Posted 24 March 2016 - 03:15 AM

For 3 days now when I click quick game, it just sits there for ever searching for an opponent - its usually instant or you don't have to wait long anyway for a game. But now it seems I maybe am not getting connected properly or something? Can this be looked into? Im still ok for full games...

Thanks

Alot of people are having the same problem. Look at the Features and Bugs section of the Multiplayer


I have no idea what that thing under my avatar is. I've always liked stickers

#13 fredderf

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Posted 24 March 2016 - 05:09 AM

Aye, this has happened before, and is happening now, and is altogether quite distressing. :P Any word on what causes it, or when Quick Arena will be back up?

 

-Fredderf



#14 JeuDuFN

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Posted 24 March 2016 - 06:26 PM

Same thing here. Quick Arena is "dead" since two days already for me. :/



#15 iron_maiden

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Posted 24 March 2016 - 06:52 PM

It's not been working for me for 4 days now! But it says there are games in progress so it must be ok for some people?

#16 Koan

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Posted 25 March 2016 - 01:33 AM

Hi iron_maiden,

 

The few games you are seeing in the Quick Arena are probably those that someone has challenged another player or friend.  I can only play if I challenge someone on my Friend's List.  It will not chose an opponent for you.  It just keeps spinning.  It has been like this for four days for me as well.



#17 Sb1234

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Posted 25 March 2016 - 01:52 AM

Still not working after 4 days. Does anyone who can assist in fixing it read this forum?

#18 GaryLShelton

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Posted 25 March 2016 - 12:48 PM

If anyone hasn't, he should send an email to customercare@stratego.com about this matter.
The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#19 GaryLShelton

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Posted 25 March 2016 - 05:32 PM

I can verify from my experience that it is definitely not matching me up with an opponent.  I've been on for twelve full minutes and nothing.  


The complete GS&F Rules can be found here: http://forum.strateg...rum-rules-2016/

Draw Refusal Rules, specifically, can be read here: http://forum.strateg...604#entry339604

#20 Koan

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Posted 25 March 2016 - 06:35 PM

Gary,

 

I emailed Customer Care yesterday, so hopefully a fix can be arrived at soon.

 

Thanks!

 

Koan


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