Trash talkers, all-day shufflers, draw-refusal behavior should be considered trolling.
Let's say player A has a marshal (revealed), 2 colonels, 3 majors, 4 captains, 4 lieutenants, 4 sergeants, 8 scouts, and the spy. Player B has only a general (running around the lake). Both flags are closed under bombs.
Player A is aware of the draw-refusal punishment. He tries to challenge the opponent's memory and shuffle pieces (hoping his opponent lose track of the marshal).
Player B sends a draw request. A declines. They make moves on 2 seconds per move (on average). 10 minutes later, the game is not over yet. B sends a draw request, and A declines again. Then, 10 minutes later, Player B sends the request again and Player A accepts it (because he understands the draw refusal punishment).
What do you guys think of Player A?
Also, players who do not want to win (who do not attack the entire game, even the game is even) is considered to be annoying and definitely need to be mentioned.