After seeing the number of complaints and experiencing first hand myself the number of people who been quitting games I was ready to win, I have decided now to come up with an idea for the site.
Here it is:
I propose a new stat added to wins, losses, draws....incomplete. If you quit a game for any reason: you are losing, computer issues, whatever...you get a 1 added to incomplete. If you get 5 incompletes you get -50 to your rating and including your loss and this would happen also on 6th, 7th, 8th and 9th quit. If you quit 10 times you get -100 to your rating plus loss of game. Here is a quick reference chart:
1-4 No change in rating but a loss in rating for losing game....
5-9 = -50 to each match you quit + drop in rating for losing game...
10-14 = -100 to each match you quit "
15-19 = -150 to each match you quit "
20+ -200 for every quit match "
However, there are players who did have legit computer issue who usually don't or never quit on purpose. What about them? I suggest that if you play 10 matches without quitting, you have 1 incomplete removed from your record until you hit 0.
I believe if we can penalize these quitters every time they leave a game after 5 incompletes, their ratings will drop and they will be to a point they won't get to play anyone of worth on the site anymore and maybe they'll take the hint not to quit and learn to use the resign button instead.