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General Site and Forum Rules (2014)


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#1 Ash

Ash

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Posted 23 January 2014 - 04:51 PM


Please read the following below and please note that these site / forum rules and the moderator team are FULLY supported by the us (the developers) and Jumbo.



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The Online Stratego Moderator Team:


The Moderator Team is a group of site Moderators appointed by Jumbo Gaming Customer Care Representative who is Ash. We are here to assist other players and also help make this site enjoyable to everyone. Current members of The Online Stratego Moderator Team: The Prof, Napoleon 1er, Lonello, GaryLShelton, and gpet0.


If you have any questions, suggestions, or concerns about our site, please let us know by writing to us personally in our private messenger or our E-mails that will be listed on our profile.


The Moderator Team once known as the Justice Committee, was created also to stop people who try to cheat, become abusive towards other members, and refuse to end games that are a clear draw. Players are encouraged to post or write to us, and provide proof in that of a screen shot or a video to show actions that we deem to be cheating, unsportsmanlike, abusive behavior done by another player. Just saying "So and so is a cheater," will not be proof enough.


Each case that is brought will have the team of us carefully look at the evidence of the case and decide by a vote if we feel that person was cheating, unsportsmanlike, or their behavior was unwarranted. Our decision will be final, and if you are caught cheating and/or abusing our game, we will not accept any apology for the past actions you have committed.


If you wish to appeal a case we have found you guilty in, you have the right to write to Ash and he may or may not decide to look into the case.


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Cases of Cheating


Cheating in any form is unacceptable on our site. The site takes all cases of cheating seriously and they will be examined carefully to make certain that no player uses any flaw to our program to benefit their game. If evidence is presented by the player who was affected by the unsportsmanlike play by their opponent, we will examine the case. If the Moderator team believes there has been cheating going on or an attempt to try to cheat, then these series of actions will take place.


First offense - An account reset will be given to the player guilty of trying to cheat in any form and their name will be listed as a known cheater for all the site to see.


Second offense - The name that was found guilty of cheating for a second time, it will be deleted from our system and that player will be banned.


Third Offense - If any name we detected is online that was associated with any name we found guilty of second degree cheating, will be deleted and banned even if there is no proof of them cheating.


What you should have in a screen shot(s) to make a strong case:
  • One or more screen shots showing when your opponent is using an unfair practice to try to glitch or cheat in your game.
  • To protect your setups from others seeing, we recommend you white out your section of the board using a paint program.
  • If you have any issues making a screen shot visit our forum section http://forum.strateg...ad-screenshots/
  • Also please when posting or mailing the screen shots, tell us what the result of the match was, if you were glitched, if you still managed to win, if you accepted the tie, or you resigned.

Also note, that screen shot(s) must be presented to make a case, just stating that a player is a cheater openly in our forum without proof is unacceptable and they will be deleted if posted in the forum.


At no time should you ever try to cheat or glitch a player who you know is a known cheater. Cheating at anytime or in any form is unacceptable, and if proven or if self-confessed you will face a first offense penalty.

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Case of Unsportsmanlike Behavior (Draw Refusal):


There are two types of inappropriate draw refusal. The first type occurs when neither player can win the game. It does not matter if you have better units or more units, you do not "deserve to win" if you cannot capture the flag or all your opponent's pieces. It is considered unsportsmanlike to continue the game and hope your opponent will eventually quit. Any player who denies tie requests in this situation is subject to the penalties listed below.

The second type of draw refusal case occurs in a game in which both sides have the potential to win but no progress is being made by either side. If one player requests a tie and is refused, then it is the responsibility of the player who refused the tie to make an attack and to try to advance the game toward a resolution. Failure to do so subjects this player to the penalties listed below.

First Offense – 50 points will be deducted from the offending player’s rating, and he/she will be sent a written explanation of our decision and a warning of the second offense penalty.

Second Offense – The offending player’s rating will be reset, and he/she will be sent a written explanation of our decision and a warning that if this conduct continues it will result in a banning from the site.

How to report draw refusal: If you feel that an opponent of yours is in violation of these rules, we will not be able to apply any penalties to him/her unless you supply all of the evidence listed below. We will take no action if you simply make accusations without sufficient evidence. Note that the evidence required is different for the two types of cases:

If a clear draw is being refused, please provide time stamped screen shots showing the following, and in the order shown here:

• The game is in an obvious tie situation.
• Your opponent refused a tie request.
• The game has not progressed for at least 10 minutes since the tie request was refused.
• Your opponent refused a second tie request.

If no progress is being made and the player who refused a tie request is making no effort to attack, please provide time stamped screen shots showing the following, and in the order shown here:

• No progress in the game has been made for at least 10 minutes (This requires two screenshots, one at least 10 minutes after the other)
• Your opponent refused a tie request.
• No progress occurred for at least 10 more minutes following the tie request.
• Your opponent refused a second tie request

In either case, you should also provide screen shots of any relevant chat dialogue. After you have collected all the required screen shots over the specified time periods, you can surrender and take a time stamped screen shot of the “Defeat” screen. If you provide evidence that you surrendered, and your opponent is found in violation of our rules, then 13 points, which is the difference between a loss and a draw, will be restored to your rating.

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Case of Abusive Behavior:


We believe strongly that a player is entitled to a game without being harassed and/or having to be subjected to cursing at a table. Cursing is not freedom of speech and this is a family site where some of our players are minors. Changing words to get around our filter so you can still curse is also unacceptable. Also defined as abusive behavior: harassment of another player, racism, and, open threats.


If a player is overly abusive, the site will take these steps:


First Offense - A written warning


Second Offense - A one week ban from the servers from our site


Third Offense - A month ban from our server


Fourth Offense - Banned from our site


Abuse in our Forum:


We welcome constructive criticism and suggestions to improve our site However, overly negative continuous posting will be dealt with. Abusive, excessive swearing, and changing words to get around our filter is also unacceptable. Also we deem it unacceptable to personally attacks towards other forum writers, because we believe you should attack the issue at hand and not the person who is writing the post.


A forum writer who violates our terms forum rules will be given a formal warning and a point added to their name and explanation to why they are warned. Any writer who gets 3 points to their name, may at any time have their account banned from the forum without any future warning.


Also any players who have been banned for good on our site, will also be banned from writing in this forum.



Length of Time for Action:


There is no set time when the site receives any complaints that action may or may not take place. Some cases will be decided more quickly than others. Please also note that depending on the time of the week or month, there may be times where a player who we found guilty may still be playing, and the punishment has not taken effect yet. Please be patient and understand that player will face their punishment soon enough.


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What the site will not judge:


Players who leave a game:


While it is rude and inconsiderate, the player who didn't leave the table will get their win in 2 minutes and 30 seconds. In some cases also a player may have legitimately left because of sever issue, may have lost power, etc.... However, if the player leaves multiple times and tries to offer draws and pauses in a manner that appears to be a glitch attempt, screen shot(s) should be shown.


Players who chase:


These cases are very difficult to judge and there are mixed opinions on what the rules of chasing should be and some say our site doesn't follow certain live event rules.


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We the Moderator Team hope this clears any misunderstandings , if you have any questions please feel free to contact any one of us.


See you on the Battlefield!


The Online Stratego Moderator Team: The Prof, Napoleon 1er, Lonello, GaryLShelton, and gpet0.

Edited by GaryLShelton, 17 March 2015 - 08:21 PM.

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